Metrics book

Active customers

active_customers

Description

The count of customers with at least one order in a set number of past days. The shop picks the number of days, such as 365.

When to use

Use it to see the size of the customer base that still buys. To see how many of them are new, use New customers.

Formula

Count the customers with at least one order in the chosen number of days. Count back from the last day of the period.

Category
Customers

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